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Integrated Ordering Solutions

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Salem, OR


Integrated Ordering Systems (IOS) is an integrated voice take-out ordering service that can provide your restaurant with more revenue. Our technology leverages existing restaurant and POS infrastructure so no additional investment is necessary. Additionally, IOS can answer the phone for you and attend to repetitive customer inquires (re: Hours of Operation, Location, Directions, Etc.) allowing your staff members the ability to focus on and to provide exceptional customer service to the customers in front of them. Furthermore, IOS can create unexpected take-out revenue from those simple inquiries. IOS is cost efficient: no setup fee; no integration fee; no monthly fee; no long term contract. Real-time reporting and database information is available to you. Here are some recent positive figures regarding the effects of the IOS take-out service. IOS services a chain of quick casual restaurants that receives around 500 take-out orders per month, per location. Like most restaurants, they were unable to answer all of their calls especially during meal periods. This chain is now servicing 28% more take-out orders, since every take-out call is answered. They have seen customers lining up in the take out area of the restaurant due to the extra volume. Instead of missing 28% of their take-out calls, they are now adding 28% more orders. IOS also increased the chains revenue through up-selling. Since calls are received in a quiet, controlled environment, and the order is processed according to their customized presentation, the average pre-tax ticket amount has been increased more than 8%. The 8% sales increase has been focused toward high margin menu items. IOS provides accent neutral, friendly, focused, customer experiences with a POS integrated system. There is no set up fee; No integration fee; No monthly fee; No contract. We are now integrated to the following POS systems 1.Micros 2.Aloha 3.Expiant 4.HSI 5.Positouch 6.Speedline 7. Firefly Additional POS systems available upon request, just ask!
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